Returns & Exchanges

Due to the perishable nature of our fresh bagels and spreads, we cannot accept physical returns; however, we are committed to ensuring your satisfaction and will replace or refund any order that arrives damaged or incorrect.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the specific items that arrived damaged or do not match your order confirmation.

• 2.
  Contact Support

  Email our customer service team within 24 hours of delivery with your order number and the photos of the affected products.

• 3.
  Review Process

  Our team will evaluate your claim immediately to determine if a full refund or a fresh replacement shipment is appropriate.

• 4.
  Resolution

  Once approved, a credit will be issued to your original payment method or a new tracking number for your replacement bagels will be sent.